When Does My IPSY Ship? We Have Your Answer

When Does IPSY Ship?

Original, Extra, and Ultimate shipments typically leave our warehouse in the middle of the month, and generally take around 15 business days to reach your front door. Of course, this may vary box to box (or bag to bag in the case of Original), as we send shipments in batches (one batch for the West Coast, one batch for the East Coast, and a batch for the Midwest) for the most effective deliveries. This means your shipment could arrive either the second, third, or fourth week of every month.

For more information on shipping to non-U.S. destinations or shipping to Alaska, Hawaii, or U.S. territories, check out our IPSY Care guide here.

Where Does IPSY Ship From?

Glad you asked! We have two warehouses—one in North Carolina and one in Missouri—where our dedicated teams work around the clock to build, perfectly package, and send out your bag or box as quickly as possible. Once your bag and the rest of its shipment batch is ready, we send it over to your DHL, ACI Logistix, or USPS carrier for safe travels.

When Will I Get My Bag?

We bill your membership on the last business day of each month (if something doesn’t go through, no worries! We’ll automatically try again throughout the following month until it’s all set). From there, your IPSY subscription should arrive approximately two weeks after we successfully bill your credit card, which reflects the time we need to curate the products in your assortment, pack everything up, and then mail it to you via standard shipping.

If you live in non-continental U.S. states and territories, here is more information from our IPSY Care guide.

I’m a New Member! When Should I Expect My First Bag?

Welcome to the fam—we’re so happy you joined! When you signed up, you should have received a confirmation email letting you know when exactly you can expect to receive your first shipment. Usually, this is the following month—so if you signed up in October, you’ll likely receive November’s shipment as your first. However, sometimes we’re able to offer memberships for the current month!

If you didn’t see an email or have any other inquiries, reach out to IPSY Care. We’re always happy to help. BTW, thanks again for becoming a member!

How Can I Track My IPSY Bag?

Once your Original, Extra, or Ultimate subscription has left one of our warehouses, we’ll email you a unique tracking number so you can keep tabs on when your mailer will arrive.

More tracking questions? Check out these FAQs in our IPSY Care guide.

Can I Change My Delivery Address?

Of course! All you have to do to change where your subscription is delivered is log in on IPSY.com, click on the hamburger menu (aka those three bars in the top right corner), and click on “Account.” From there, click on “View Membership” under the “Your Memberships” banner. Then, scroll down to “[Your Subscription] Shipping Address” and click the bolded “Edit Shipping Address.” Update your details, and you’re done!

Please note that you’ll have to edit your delivery address before the first of the month to be effective for your next shipment.

What If My Bag/Box or Products Are Missing/Damaged?

We try our very best to ensure every order meets our very high standards. That said, in rare cases, we’re always happy to replace anything that doesn’t get to you in tip-top shape. Reach out to IPSY Care, and our team will happily take care of your concerns.

Final Thoughts

At IPSY, we know the wait can be the hardest part! From billing on the last business day of the month to tracking every step of your delivery, we’ve got the logistics covered so you can focus on the fun part: hype beauty and hot brands handpicked for you. Whether you’re discovering your next holy grail in IPSY Original, stocking up with IPSY Extra, or indulging in a quarterly IPSY Ultimate drop, your beauty fix will be at your door before you know it.