Glam Bag, Glam Bag Plus and Glam Bag X Subscriptions
Ipsters residing in the 50 United States, the District of Columbia,
("United States") or any U.S. Territory may subscribe to receive monthly
cosmetics bags containing full-size or deluxe sample-size beauty
products ("Glam Bag"), beauty boxes containing full-size products ("Glam
Bag Plus") or quarterly beauty boxes containing seven to eight full-size
and beauty products or tools (“Glam Bag X). At this time, only the Glam
Bag may be shipped to Canadian addresses. IPSY offers different
recurring payment options to subscribe to the Glam Bag or Glam Bag Plus
Memberships: (1) an automatically billed monthly subscription ("Monthly
Membership"); (2) an automatically billed every-other month subscription
(Bi-Monthly Membership) and (3) an automatically billed annual
subscription ("Annual Membership"). You can subscribe here:
www.ipsy.com/subscribe. There may be a waitlist to receive your first
Glam Bag/Glam Bag Plus/Glam Bag X (collectively, “Glam Bag” or "Glam
Bags"). You will not be billed until you are taken off the waitlist and
a Glam Bag is being prepared for you. Once billed, you can expect to
receive your Glam Bag the following calendar month. You can read more
about the waitlist below.
Glam Bag X is a quarterly upgrade to either your Monthly or Annual
Membership. Glam Bag X is not available to you if you receive your Glam
Bag every other month. You must be a current Glam Bag or a Glam Bag Plus
Member in order to subscribe to Glam Bag X. When you subscribe to Glam
Bag X, you will automatically be billed the then current fee for Glam
Bag X every three months (February, May, August and November) instead of
the regular monthly fee for your Glam Bag or Glam Bag Plus.
Glam Bag / Glam Bag Plus / Glam Bag X Contents: The
Glam Bag and Glam Bag Plus typically contain 5 beauty items. The Glam
Bag X contains 7 to 8 full-size beauty items. The contents of each of
the Glam Bags will vary from month to month. We attempt to customize
your Glam Bags based on your IPSY beauty profile, your product reviews
and other feedback you choose to provide to us from time to time, but we
make no guarantees that you will receive a particular product.
Monthly Subscription: By purchasing a Monthly
Subscription, you agree to an initial
and recurring Monthly Subscription fee at the
then-current Monthly Subscription rate, and you accept responsibility
for all recurring charges until you cancel your subscription. You may
cancel your Monthly Subscription at any time, subject to the terms of
our cancellation policy.
AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe and are off the
waitlist, IPSY will automatically process your Monthly Subscription
fee in the next billing cycle. IPSY will continue to automatically
process your Monthly Subscription fee each month at the then-current
Monthly Subscription rate, until you cancel your subscription. We
explain how to cancel your Monthly Subscription below at the Section
"Cancellation Policy".
Annual Subscription: By purchasing an Annual
Subscription, you agree to an initial pre-payment for one full year of
service (after you are off the waitlist). After one year and annually
thereafter, you will be billed
a recurring Annual Subscription renewal fee at the then-current
Annual Subscription rate. We will notify you before the renewal fee is
billed.
You may cancel your Annual Subscription anytime before the next billing
cycle, subject to the terms of our cancellation policy
AUTOMATIC ANNUAL RENEWAL TERMS: We bill your credit card for the
Annual Subscription renewal fee in the first month of your next Annual
Subscription.
For example, let's say you purchased an Annual Subscription beginning in
May 2020 and ending in April 2021. We will bill you for the second year
(May 2021 to April 2022) in May 2021, unless you cancel your Annual
Subscription before May 2021. You accept responsibility for all
recurring charges prior to cancellation.
Once you subscribe, IPSY will automatically process your Annual
Subscription fee at the then-current Annual Subscription rate. We
explain how to cancel your Annual Subscription below at the Section
"Cancellation Policy"
Waitlist: Our Glam Bags are in high demand so you may
be placed on a waitlist when you first subscribe to the program. We try
to convert members from the waitlist into active members as quickly as
possible, but the timing depends on a number of important factors
including our ability to find and source the best and highest-quality
brands and products that successfully meet the personal interests and
needs identified in each new subscriber's beauty profile. We never want
to compromise the caliber or experience of the Glam Bag program.
Skip the Waitlist: At different points each month, we
communicate through email and social media channels, such as the IPSY
Facebook page or Instagram, special promotions to skip the waitlist.
These promotions are intended to reward our biggest fans for helping to
spread the word about IPSY through social media. Skipping the waitlist
is optional and is at each IPSTER's discretion.
Cancellation Policy for Annual Subscription Renewals:
Annual Subscription fees are non-refundable. You may cancel your Annual
Subscription renewal at any time after you are billed for the
then-current year and before you are billed for the next year, by
logging into your account, clicking on Account/Edit Account
Settings/Membership, and following the cancellation procedures or by
contacting us by visiting:
help.ipsy.com
If you cancel your Glam Bag Subscription you can re-subscribe any time,
subject to the waitlist.
No Returns: You may not return any Glam Bag you
receive. If you have concerns about the Glam Bag you have received or
any of the products in it, please contact IPSY Care by visiting:
help.ipsy.com
We will work with you to address your concerns.
Refreshments
Refreshments offers a monthly subscription service for self-care
products you use every day. This is a separate personalized membership
that you can access through your IPSY Membership and it is billed
separately from your Glam Bag. Banish boring care routines with
superstar essentials made by this sister brand to IPSY. Learn more at
www.refreshments.com
You can receive free shipping on your Refreshments products by
subscribing to regularly recurring orders that will ship along with your
Glam Bag Monthly Membership. Just click on the Refreshments tab at
IPSY.com or on the IPSY app and choose your products.
Not a Glam Bag Member anymore? No problem! You can
still subscribe to Refreshments to receive the products you want - you
just need to pay the cost of shipping. If your monthly order includes at
least $10 worth of product, then you qualify for free shipping.
MEMBERSHIP TERMS: Once you subscribe and are off the waitlist (if
applicable), Refreshments will automatically process your Membership
fee in the next billing cycle. Refreshments will continue to
automatically process your Membership fee each month based on the
products you select to be included in your shipment, until you cancel
your Membership.
You may view, modify or delete products in your monthly order at any
time during the month before your order ships by clicking on the
Refreshments tab at IPSY.com or on the IPSY app. You are in control of
your orders. You choose when and how often you receive certain
Refreshments products. You may update your recurring monthly orders by
adding, removing or skipping products before the last day of each month.
For example, you may choose to receive makeup wipes every month, hand
cream every other month and body wash every three months. From time to
time, we will recommend items we think you’ll love by adding them to
your recurring shipments on or around the 15th of the month. We will
notify you if we have added something before you are billed. You may
choose to keep the products in your recurring shipments or you may
remove them. You will only be charged for the products that remain in
your order after 12 noon Pacific Time on the last day of the month. The
monthly recurring charges for Refreshments products will vary each month
depending on the products you decide to keep in your order. If you do
not make any changes before the billing date, you will automatically be
charged for the order.
Need a break? You may skip products or cancel the
Refreshments subscription at any time by logging in to your IPSY.com
account and visiting the “Account” section or by sending an email to
refreshments-support@ipsy.com
Cancellation for Membership: You may cancel your Membership at any
time by logging into your account, clicking on Account/Edit Account
Settings/Membership, and following the cancellation procedures
described there. If you need help, please email us at
support@refreshments.com. If you are on the waitlist you cannot cancel
by logging into your account, so please email us at
refreshments-support@ipsy.com to cancel your waitlist position for the
Membership. If you cancel your Membership, the cancellation will take
effect for your next Refreshments monthly billing cycle. You will not
be eligible for a refund for monthly subscription fees paid prior to
the month the cancellation takes effect. If you cancel your Membership
you can re-subscribe any time, subject to the waitlist.
Refreshments products are available in the U.S. and U.S. Territories
only. Taxes will apply to all orders shipped within the U.S.