Become a member to discover and shop the best beauty products every month.
JOIN NOW
Become a member to discover and shop the best beauty products every month.

Subscription Terms

  1. Glam Bag, Glam Bag Plus and Glam Bag X Subscriptions
    Ipsters residing in the 50 United States, the District of Columbia, ("United States") or any U.S. Territory may subscribe to receive monthly cosmetics bags containing full-size or deluxe sample-size beauty products ("Glam Bag"), beauty boxes containing full-size products ("Glam Bag Plus") or quarterly beauty boxes containing seven to eight full-size and beauty products or tools (“Glam Bag X). At this time, only the Glam Bag may be shipped to Canadian addresses. IPSY offers different recurring payment options to subscribe to the Glam Bag or Glam Bag Plus Memberships: (1) an automatically billed monthly subscription ("Monthly Membership"); (2) an automatically billed every-other month subscription (Bi-Monthly Membership) and (3) an automatically billed annual subscription ("Annual Membership"). You can subscribe here: www.ipsy.com/subscribe. There may be a waitlist to receive your first Glam Bag/Glam Bag Plus/Glam Bag X (collectively, “Glam Bag” or "Glam Bags"). You will not be billed until you are taken off the waitlist and a Glam Bag is being prepared for you. Once billed, you can expect to receive your Glam Bag the following calendar month. You can read more about the waitlist below.
    Glam Bag X is a quarterly upgrade to either your Monthly or Annual Membership. Glam Bag X is not available to you if you receive your Glam Bag every other month. You must be a current Glam Bag or a Glam Bag Plus Member in order to subscribe to Glam Bag X. When you subscribe to Glam Bag X, you will automatically be billed the then current fee for Glam Bag X every three months (February, May, August and November) instead of the regular monthly fee for your Glam Bag or Glam Bag Plus.
    Glam Bag / Glam Bag Plus / Glam Bag X Contents: The Glam Bag and Glam Bag Plus typically contain 5 beauty items. The Glam Bag X contains 7 to 8 full-size beauty items. The contents of each of the Glam Bags will vary from month to month. We attempt to customize your Glam Bags based on your IPSY beauty profile, your product reviews and other feedback you choose to provide to us from time to time, but we make no guarantees that you will receive a particular product.
    Monthly Subscription: By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.
    AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe and are off the waitlist, IPSY will automatically process your Monthly Subscription fee in the next billing cycle. IPSY will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription. We explain how to cancel your Monthly Subscription below at the Section "Cancellation Policy".
    Annual Subscription: By purchasing an Annual Subscription, you agree to an initial pre-payment for one full year of service (after you are off the waitlist). After one year and annually thereafter, you will be billed a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy
    AUTOMATIC ANNUAL RENEWAL TERMS: We bill your credit card for the Annual Subscription renewal fee in the first month of your next Annual Subscription.
    For example, let's say you purchased an Annual Subscription beginning in May 2020 and ending in April 2021. We will bill you for the second year (May 2021 to April 2022) in May 2021, unless you cancel your Annual Subscription before May 2021. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, IPSY will automatically process your Annual Subscription fee at the then-current Annual Subscription rate. We explain how to cancel your Annual Subscription below at the Section "Cancellation Policy"
    Waitlist: Our Glam Bags are in high demand so you may be placed on a waitlist when you first subscribe to the program. We try to convert members from the waitlist into active members as quickly as possible, but the timing depends on a number of important factors including our ability to find and source the best and highest-quality brands and products that successfully meet the personal interests and needs identified in each new subscriber's beauty profile. We never want to compromise the caliber or experience of the Glam Bag program.
    Skip the Waitlist: At different points each month, we communicate through email and social media channels, such as the IPSY Facebook page or Instagram, special promotions to skip the waitlist. These promotions are intended to reward our biggest fans for helping to spread the word about IPSY through social media. Skipping the waitlist is optional and is at each IPSTER's discretion.
    Cancellation Policy for Annual Subscription Renewals: Annual Subscription fees are non-refundable. You may cancel your Annual Subscription renewal at any time after you are billed for the then-current year and before you are billed for the next year, by logging into your account, clicking on Account/Edit Account Settings/Membership, and following the cancellation procedures or by contacting us by visiting: help.ipsy.com
    If you cancel your Glam Bag Subscription you can re-subscribe any time, subject to the waitlist.
    No Returns: You may not return any Glam Bag you receive. If you have concerns about the Glam Bag you have received or any of the products in it, please contact IPSY Care by visiting: help.ipsy.com We will work with you to address your concerns.
  2. Refreshments
    Refreshments offers a monthly subscription service for self-care products you use every day. This is a separate personalized membership that you can access through your IPSY Membership and it is billed separately from your Glam Bag. Banish boring care routines with superstar essentials made by this sister brand to IPSY. Learn more at www.refreshments.com
    You can receive free shipping on your Refreshments products by subscribing to regularly recurring orders that will ship along with your Glam Bag Monthly Membership. Just click on the Refreshments tab at IPSY.com or on the IPSY app and choose your products.
    Not a Glam Bag Member anymore? No problem! You can still subscribe to Refreshments to receive the products you want - you just need to pay the cost of shipping. If your monthly order includes at least $10 worth of product, then you qualify for free shipping.
    MEMBERSHIP TERMS: Once you subscribe and are off the waitlist (if applicable), Refreshments will automatically process your Membership fee in the next billing cycle. Refreshments will continue to automatically process your Membership fee each month based on the products you select to be included in your shipment, until you cancel your Membership.
    You may view, modify or delete products in your monthly order at any time during the month before your order ships by clicking on the Refreshments tab at IPSY.com or on the IPSY app. You are in control of your orders. You choose when and how often you receive certain Refreshments products. You may update your recurring monthly orders by adding, removing or skipping products before the last day of each month. For example, you may choose to receive makeup wipes every month, hand cream every other month and body wash every three months. From time to time, we will recommend items we think you’ll love by adding them to your recurring shipments on or around the 15th of the month. We will notify you if we have added something before you are billed. You may choose to keep the products in your recurring shipments or you may remove them. You will only be charged for the products that remain in your order after 12 noon Pacific Time on the last day of the month. The monthly recurring charges for Refreshments products will vary each month depending on the products you decide to keep in your order. If you do not make any changes before the billing date, you will automatically be charged for the order.
    Need a break? You may skip products or cancel the Refreshments subscription at any time by logging in to your IPSY.com account and visiting the “Account” section or by sending an email to refreshments-support@ipsy.com
    Cancellation for Membership: You may cancel your Membership at any time by logging into your account, clicking on Account/Edit Account Settings/Membership, and following the cancellation procedures described there. If you need help, please email us at support@refreshments.com. If you are on the waitlist you cannot cancel by logging into your account, so please email us at refreshments-support@ipsy.com to cancel your waitlist position for the Membership. If you cancel your Membership, the cancellation will take effect for your next Refreshments monthly billing cycle. You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect. If you cancel your Membership you can re-subscribe any time, subject to the waitlist.
    Refreshments products are available in the U.S. and U.S. Territories only. Taxes will apply to all orders shipped within the U.S.