GLAM BAG SUBSCRIPTIONS
ipsters residing in the 50 United States, the District of Columbia, ("United States") or Canada may subscribe to receive monthly cosmetics bags ("Glam Bags") containing full-size or deluxe sample-size beauty products. ipsy offers two different recurring payment options to subscribe to the Glam Bag Membership : (1) an automatically billed monthly subscription ("Monthly Membership"); and (2) an automatically billed annual subscription ("Annual Membership"). You can subscribe here: www.ipsy.com/subscribe. There may be a waitlist to receive your first Glam Bag. You will not be billed until you are taken off the waitlist and a Glam Bag is being prepared for you. You can read more about the waitlist below.
Glam Bag Contents: Glam Bags typically contain 5 beauty items. The contents of each Glam Bag will vary from month to month. We attempt to customize your Glam Bag based on your ipsy beauty profile, your product reviews and other feedback you choose to provide to us from time to time, but we make no guarantees that you will receive a particular product.
Monthly Subscription: By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.
AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe and are off the waitlist, ipsy will automatically process your Monthly Subscription fee in the next billing cycle. ipsy will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription. We explain how to cancel your Monthly Subscription below at the Section "Cancellation Policy".
Annual Subscription: By purchasing an Annual Subscription, you agree to an initial pre-payment for one full year of service (after you are off the waitlist). After one year and annually thereafter, you will be billed a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy.
AUTOMATIC ANNUAL RENEWAL TERMS: We bill your credit card for the Annual Subscription renewal fee in the first month of your next Annual Subscription.
For example, let's say you purchased an Annual Subscription beginning in May 2015 and ending in April 2016. We will bill you for the second year (May 2016 to April 2017) in May 2016, unless you cancel your Annual Subscription before May 2016. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, ipsy will automatically process your Annual Subscription fee at the then-current Annual Subscription rate. We explain how to cancel your Annual Subscription below at the Section "Cancellation Policy".
Waitlist: Our Glam Bags are in high demand so you may be placed on a waitlist when you first subscribe to the program. We try to convert members from the waitlist into active members as quickly as possible, but the timing depends on a number of important factors including our ability to find and source the best and highest-quality brands and products that successfully meet the personal interests and needs identified in each new subscriber's beauty profile. We never want to compromise the caliber or experience of the Glam Bag program.
Skip the Waitlist: At different points each month, we communicate through email and the ipsy Facebook page special promotions to skip the waitlist. These promotions are intended to reward our biggest fans for helping to spread the word about ipsy through social media. Skipping the waitlist is not required and is at each ipster's discretion.
You may cancel your Monthly Subscription at any time by logging into your account, clicking on My Account/Subscription & Purchases, and following the cancellation procedures described there. If you need help, feel free to email us using this link: help.ipsy.com/customer/portal/emails/new. If you are on the waitlist you cannot cancel by logging into your account, so please email us using the same link to cancel your waitlist Monthly Subscription. If you cancel your Monthly Subscription, the cancellation will take effect for your next Glam Bag monthly billing cycle. You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect.
Cancellation Policy for Annual Subscription Renewals: Annual Subscription fees are non-refundable. You may cancel your Annual Subscription renewal at any time after you are billed for the then-current year and before you are billed for the next year, by logging into your account, clicking on MyAccount/Subscription & Purchases, and following the cancellation procedures or by emailing us using this link: help.ipsy.com/customer/portal/emails/new
If you cancel your Glam Bag Membership you can re-subscribe any time, subject to the waitlist.
No Returns: You may not return any Glam Bag you receive. If you have concerns about the Glam Bag you have received or any of the products in it, please email ipsyCare using this link: help.ipsy.com/customer/portal/emails/new. We will work with you to address your concerns.